Terms and Conditions
Upon enrolment into the programmes at Albus Arts and Design Pte. Ltd. (the “School”), the student / parent / guardian hereby agrees to and accepts the terms and conditions stated herein:
1. Fee Payment
1.1. All fees paid are strictly non-refundable and non-transferable.
1.2. Fees for each term must be paid before the start of the new term to confirm your child’s class slot for the following term.
1.3. If payment is not received by the due date, the class slots may be released to the next student on the waiting list.
1.4. All fees are subject to review and revision.
2. Class Package Validity
2.1. The 6-class package is valid for up to 3 months from the date of purchase.
2.2. The 12-class package is valid for up to 6 months from the date of purchase.
2.3. The 24-class package is valid for up to 12 months from the date of purchase.
2.4. These timeframes are designed to accommodate students with busy schedules or extended travel plans.
3. Rescheduling & Make-up Classes
3.1. If your child is unable to attend their regular class, they are welcome to reschedule and join another class timing within the same week, subject to availability of slots.
3.2. The student is only entitled to join another class that is at their current standard of learning. Any requests to join a class that is at a different standard of learning shall be rejected.
4. Cancellation Policy
4.1. A minimum of 24 hours’ notice is required for any class cancellation.
4.2. Same-day cancellations (within 24 hours of class time) will be marked as an absence, as teachers have already prepared lesson content and materials in advance. If the same-day cancellation is due to sickness or illness, the student will need to present the medical certificate to the school so that the student will not be marked as absent and the student can use the slot for another class.
4.3. Missed or unattended classes without prior notice will also be considered to be an absence. For the avoidance of doubt, if a student is late for 15 minutes, they shall be marked “absent” and will not be allowed to attend the class.
5. Refund Policy
5.1. All class packages purchased are strictly non-refundable once payment has been made.
5.2. However, within the validity period of the package, students may reschedule classes according to the rescheduling policy stated above, subject to availability.
6. Other Applicable Terms and Conditions
6.1. The School assumes no responsibility for the supervision of the student at times outside of the class sessions, or if the student chooses to leave the School premises during the lesson for any reason.
6.2. All costs incurred as a result of any damage, injury, loss, expense or liability that may be caused to public and/or private property by the student (which are not caused as a natural consequence of the class curriculum or programme) will be borne by his/her parents/guardians.
6.3. The School owns the copyrights to the students’ work and compositions completed throughout the duration of the programme. The School has the right to reproduce or publish the students’ works for advertising or other purposes.
6.4. The School reserves the right to amend the above terms and conditions without prior notice.
7. Data Protection Policy
7.1. The Singapore Personal Data Protection Act- 2012 (‘PDPA’) establishes a general data protection law in Singapore which governs the collection, use and disclosure of personal data by organisations in a manner that recognises both the rights of individuals to protect their personal data and the need of organisations to collect, use or disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances.
7.2. The purpose of this Data Protection Policy (“DPP”) is to inform individuals of how the School manages personal data in accordance with the Personal Data Protection Act 2012 (the “Act”).
This DPP supplements but does not supersede nor replace any other consent you may have previously provided to the School. The School may from time to time update this protection policy to ensure that it is consistent with our future developments, and/or any changes in legal or regulatory requirements.
7.3. Under this DPP, “Personal Data” refers to any data or information about an individual who can be identified either (a) from that data; or (b) from that data and other information to which the School has or is likely to have access. Such personal data may be obtained from student applications and documents and any other personal information voluntarily provided by students and/or parents and processed by us.
7.4. The School collects data on staff employment and student enrolment including but not limited to:
7.4.1. Staff- photographs, personal details, contact information, resume, educational information, employment information, terms of employment, payroll related information, performance appraisal details, medical information, attendance and training records.
7.4.2. Student– photographs, personal details, contact information, family details, schooling information, achievements and contributions, attendance information, medical and learning needs information.
7.5. The personal data are collected and stored in the School’s data management systems by authorized staff. Hardcopies of the personal data records (if any) are also kept with restricted access to the information.
7.6. By voluntarily providing the School with your personal data, you shall be deemed to consent the School to collect, use and disclose the data provided for the purpose. Examples of such situations are staff employment and student enrolment. The School shall also highlight such situations and obtain explicit consent for any purpose relating to public disclosure of personal data.
7.7. Individuals can withdraw the consent in respect of the collection, use or disclosure of their personal data for specific purpose by submitting the Withdrawal of Consent form via email or in person by giving 2 weeks’ notice. All withdrawal requests will be responded by the School within 30 days from the time of the request is made.
7.8. The School may collect, use and/or disclose the personal data without the consent of the individual as set out in the Fourth Schedule of the PDPA. Some of these circumstances include:
7.8.1. To respond to an emergency that threatens the life, health or safety of the individual or another individual;
7.8.2. For the purpose of contacting the next-of-kin or a friend of any injured, ill or deceased individual;
7.8.3. For cases in which the disclosure is necessary for any investigation or proceedings.
7.9. The personal data collected by the School is used for the following purposes:
7.9.1. To determine the suitability, eligibility or qualifications for employment, promotion in employment and/or continuance or removal of employment;
7.9.2. For admission of students to the School, monitoring of the students’ progress, assessment of performance of students and the School as whole, and other uses associated with students matters or activities of an enrichment school for arts;
7.9.3. To provide personal data to the external auditors for audit purpose, and use of personal data for any other uses normally associated with this provision in an enrichment school environment.
7.10. Data may be shared, as necessary, with third party vendors to provide services such as insurance, transport, travel services, information systems support and online services such as registration of training courses for staff. In particular, the School may:
7.10.1. Make use of the photographs, videos or sound recordings of staff and students in School publications, the School website and other official School communication channels such as Instagram;
7.10.2. Make personal data available to internal staff for planning of school- related activities, programmes and trips;
7.10.3. Retain and use personal data after a staff or student has left to provide references or employment/educational history.
7.11. When sharing data with the third parties, the School will only share data for the purposes of engaging a necessary service from these third party organisations.
7.12. When the School signs explicit contracts with these organisations, it will include the personal data protection clauses (Personal Data Privacy Statement & Declaration for Third Parties) to ensure that the organizations acknowledge that the data is used solely for the intended purpose of providing the required service and that it is taking appropriate measures to safeguard the data.
7.13. The School retains the rights to refuse access to: 7.13.1. Opinion data kept for evaluative purposes;
7.13.2. Examination papers or the results of examinations; 7.13.3. Confidential references written for students;
7.13.4. Data or material that provides personal data about other individuals in contravention of this policy or the PDPA.
7.14. The School undertakes reasonable efforts to take appropriate and preventive measures to ensure that the individual’s personal data is adequately protected and secured. Appropriate security arrangements is implemented to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of the personal data. In particular, to safeguard the personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.
7.15. All personal data shall be retained by the School as long as there is a necessity to provide the services specified or outlined above. 8. Contacting Us– Withdrawal of Consent, Access and Correction of your Personal Data The School respects your privacy and assures you that your personal data will be kept securely according to the Act. If you have any questions or feedback relating to your personal data or our DPP, would like to withdraw your consent to any use of your personal data as set out in this DPP, please contact us via email or walk-in.